By far, the best home improvement crew we have ever hired! From day one, we knew this is the company we wanted to complete the paver install in our front walkway and along our driveway. Emily was extremely knowledgeable about the process and designed a beautiful entrance for our house (which had been an eye sore for years). She even wrote a letter to our HOA to help gain their approval. Brilliant! Margarito and his crew were friendly, hard-working, and cleaned up each night before they left. They were even able to complete the install in just three days! We could not be more pleased with our experience with Install-It-Direct and the finished product.
If you’re looking for a turf installer and vendor that will go the extra mile, I highly recommend James Wilson and his team at Install-It-Direct.
When getting quotes for our project, I really hoped theirs would be competitive since I found James to be personable and informative when he came by our house. Turns out his price was also better… woo hoo!
When it came time for installation, everything went as promised. There was no interruption to our lifestyle. The team was hard working and answered any questions that popped up along the way. They did a walk through with us when they were finished, and James came by to do a final inspection as well. We love our new “grass.”
That was when he really went the extra mile to ask us about our additional plans and helped us get some information for the rest of our landscaping project. I owe him a brownie in addition to this review for that help!
We got quotes from several different companies before deciding to go with Install-It-Direct- they offered the best “bang for our buck,” and had the most options available for our backyard putting green plans.
Working with James and his team was great- they showed up early on the day of the install, and knocked out everything in 1 day, whereas most of our quotes were for 2 to 3 days.
An update to my review! the amazing Emily handled our project from start to finish. She was so great and was there checking up, giving directions, the entire process.She worked with our budget.She definelty has an eye for detail and even made a few changes after the pavers were put . We loved working with her and would recommend anyone to her!
I had install it direct come and place pavers and artificial turf in both my front and back yard. From the very beginning Brandon was professional, kind, and knowledgeable. He answered all the questions I had and then some. The process went extremely smoothly and I couldn’t have asked for a better group of people to work on my property. My back and front yard look amazing because of all the hard work. Thank you so much!
I had Install-It Direct come out to give me a quote on redoing my backyard with artificial turf and pavers. I’m the kind of guy who gets multiple quotes so I know what range of pricing I’m looking at. Dustin came out and walked us through the process, costs, pros and cons. Their bid came in not the cheapest, but certainly not the most expensive either so we ended up going with them as I got the best feeling from them as a company. Dustin was helpful in getting some of the design elements arranged as well as offering advice on some alternative ideas.
Fast forward to the time for the work to be finished and Santiago and his team showed up. They were very friendly, professional and efficient. They really hammered out the job pretty quickly, did all of the grading as well as installing my pavers and border. Came out the next day and worked until the rain shut them down, then came back out the following day as soon as the sun started to shine to get everything finished.
We ran into a slight problem where the drainage wasn’t going to work out like it should have when I discussed it with Dustin, but he worked with Santiago’s crew to identify a solution and then they took care of it without trying to squeeze more money out of us. All in all we’re really very happy with the finished product, our backyard is vastly improved and it was done quickly.
I would recommend them to anyone whose looking to do some artificial turf or pavers, as ours ended up really nice.
We are very happy with the quality of the service and product received from INSTALL-IT-DIRECT, and have been especially impressed with Kyle’s professional experience/knowledge, and transparency in handling the entire project. His team has completed the project in such an efficient and professional manner with the great quality that we believe can hardly be found anywhere else!
Knowledgeable, Customer Service Oriented – these guys clearly are THE subject matter experts in custom installs for synthetic turf. They take a customer first approach and share their knowledge to make you an informed prospect/customer. My example is that I have a project in Atlanta, GA – I found their site, shared information including where I live. Install It Direct operates in Southern California and Ronald reached out to me gave me guidance, how to approach the project to ensure success. My suggestion, if you have a project and you are fortunate enough to live in SoCal – reach out to this team!!!
By far, the best home improvement crew we have ever hired! From day one, we knew this is the company we wanted to complete the paver install in our front walkway and along our driveway. Emily was extremely knowledgeable about the process and designed a beautiful entrance for our house (which had been an eye sore for years). She even wrote a letter to our HOA to help gain their approval. Brilliant! Margarito and his crew were friendly, hard-working, and cleaned up each night before they left. They were even able to complete the install in just three days! We could not be more pleased with our experience with Install It Direct and the finished product.
Excellent customer service, efficient, and quality work! That is how I would describe Install-It-Direct. I had 5 quotes from different contractors to do my back yard upgrades. However, when I met with Emily she continued to do the follow up calls and was always available to meet. Emily, came out to the house and presented how the work would be done and in a very short amount of time. I always felt that she cared about the whole process and knowing she was here to supervise was a relief to me while I was at work. In fact, she would text me photos to show the improvements which I never had anyone do before and enjoyed so I could stay engaged with the process. I had artificial turf in the front and back yard, flagstone extended patio and wall, and a new pergola with electrical work. As a home owner you may need things to be adjusted or done differently and each time Emily was quick to make it work. Santiago and his crew did the flagstone patio, wall and turf. They were here every day bright and early. I have had contractors start work then leave a mess for a while starting another job and eventually getting back in their own time. However, Santiago worked on this project everyday and it looks fantastic! Now both myself and my wife truly enjoy our back yard because we have maximized our yard space to use it’s full potential, and it looks awesome. If you decided to go with Install-It-Direct you will have the fun experience to work with Emily, and you will see how she puts care and thought into all that she does for you. I will miss those picture text messages, but now our yard is complete. Thank you Emily, Santiago and crew, you all went above the call of duty which I truly appreciate!
Install It Direct just finished installing pavers and turf in my backyard and completely transformed it. From the start of the process Emily listened to my ideas, made sound and reasonable recommendations and worked with me to design and create an amazing new space. She is very knowledgeable on hardscape and went to great strides to make sure we were thrilled with the outcome. Alex and his crew did an amazing job and worked hard, including Saturdays and into the evening when necessary to make it all happen. All of the guys were very pleasant and respectful of our home. I can’t wait to entertain in our new backyard. If you have a project I would highly recommend hiring Install It Direct, and ask for Emily!
Emily and her crew are a class act. Her ideas, professionalism, knowledge, cheerfulness, and collaborative excellence were refreshing, while making the whole experience easy, fast, and beautiful!!! Not to mention she was available for all questions, changes, and comments daily/on the spot. We really were impressed. It was a huge project and her crew was very skilled, polite, and efficient. Thanks Install Direct, we LOVE our new front entry walkway and patio!!
We are loving our new yard from Install it Direct. Emily Ayala handled our project. She is a extremely detail oriented,super friendly and was constantly at our home checking up, giving directions and making sure everything went smoothly.Team Saul did an such a beautiful job with our new pavers, super fast friendly crew. Team Wilbur installed our turf and even came to finish up the job on a Sunday! Him and the team did such a fantastic job.They also cleaned up everything and left no trash ! Would 100 percent recommend them!
This company is absolutely amazing. Emily, the designer and project manager made the whole process so easy. She designed a beautiful paved driveway and walkway and made sure of every detail. She was a delight to work with. The crew always showed up on time and were extremely professional and courteous. They did a phenomenal job. I couldn’t be happier with the results.