Testimonials

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This was now our second time working with Install-It Direct with our second home. They installed pavers in our backyard 7 years ago and I never forgot their incredible work ethic & attention to detail.

This time around, we needed to landscape our weedy, dreadful frontyard. I called Install-It Direct and worked with Brittney. She really knew her stuff and gave great suggestions to help beautify our yard in a practical way. We decided on paver pathways on each side of our driveway and turf on the rest of the yard. We decided to complete the look by installing a new concrete driveway done by their awesome referral, Brandon from
Pacific Concrete.

Brandon’s crew was able to tear down and install our new driveway all within 2 days.

10 days later (we needed time to let the driveway set) we had Wilber and his crew come in to demo & install the pavers and turf. Would you believe me if I told you that Wilber & his incredible crew accomplished all this within 2 days? Oh, and the weather on both days was 100 degrees. I felt terrible for them! Nevertheless, they all worked seamlessly and with a positive, kind attitude. Wilber took the time to make sure everything was done perfectly; from every angle to every detail that assured proper drainage. His goal was to assure that everything was done right the first time.

We are ecstatic with the results. We truly love & trust this company. If you decide to install pavers and/or turf, you cannot afford to have it done the wrong way. Install-It Direct is a company with integrity that makes sure their clients not only have a beautiful, professional look, but also a fully functional landscape that is built to last.

Thank you Install-It Direct for going above & beyond to help us achieve our dream frontyard!

Heather L. San Diego, CA

I had nothing but a really positive experience. My project was a bit on the smaller side, but Dustin still treated me like a big time client. The work was done in a timely manner and the crew was friendly and very tidy.  I highly recommend them for your paver needs!

Jeff U. Cardiff-by-the-Sea, CA
12/1/2017

I cannot be more complimentary of Shawn and the entire Install-It team. I shopped around for turf in my rear yard, and called a few local companies. Not only was Install-It’s price competitive with turf-only installers, their price included demolition and other labor the other contractors would not include. Install-It also offers paver installation, which just added to the beauty of my new backyard. After installation was complete, the Install-It crew even came back to help me with a sprinkler issue they did not create – free of charge. Great value, great service, great product. Do not hesitate to call these guys!

Anthony G. San Diego, CA

We couldn’t be happier with the artificial turf we had installed by Install-It-Direct. The entire process was was a breeze and we turned our backyard “pit” into a great space for our kids to play outside.

I was hesitant to install artificial turf at first but after seeing the results I couldn’t be happier!

James Wilson was with us every step of the way through the process. Within a week James visited us for a onsite consultation, recommended the right turf for us (we have a pet) and drew up a competitive quote onsite. He also was able to arrange the install within a couple days of signing the contract!

The day of the install James and the crew showed up on time at 8am and completed the installation within 5 hours.  The crew members were friendly and very professional and even cleaned our pavers after there work was completed!

We are so excited about our new backyard and couldn’t be happier to recommend Install-It-Direct!!!

Elizabeth G. San Diego, CA

Steve Brown came over and listened to our wants and wishes then came up with a design and price we felt comfortable with. Lead installer Saul and his crew started a few weeks later. They completed the job in a timely manner despite a short rain delay. Saul’s crew showed up on time daily and always cleaned up the job site prior to leaving at the end of the day. They were very detailed oriented and took care of small details that gave the job a very refined look. His crew are true craftsman, thank you Saul! Project Manager Steve also came up with numerous suggestions and solutions throughout the job that helped us stay on budget, thank you Steve! All in all it was a pleasure to work with Install-It-Direct and I highly recommended this company.

Jay A. Chula Vista, CA

What an outstanding job by Install Direct. A big thank you to Emily the designer. Her presentation was excellent. She was very easy to work with and treated us with respect. She gave me great ideas for the backyard patio of my dreams while working around my budget. She was always checking up with me to inform me what’s going on and to make sure we were happy with the project. Another big thank you to Alex the foreman crew. He went the extra mile to make sure we were happy with the job. Him and his crew did excellent quality work and craftsmanship. Great job by his crew!

Alvin F. Temecula, CA

Several years ago we landscaped our front yard with Install-It-Direct. Brittney was our project coordinator. The pavers and artificial grass look so nice! We still get many compliments from people walking in the neighborhood. We’re always happy to recommend Install-It-Direct to neighbors and friends. So when we decided to put in a back yard pool and paver deck and patio it was a no brainer to call them!
Brittney met with us to design the back yard paver project and gave us a very reasonable price. She also coordinated and supervised everything, making sure all materials arrived on time, and doing a walk through with team leader Rodolfo and my pool and fence contractors before any paver work started. All the pavers needed to match up with the existing brick patio and cement/brick walkway, as well as the pool coping and fencing that was being installed.
During construction, Rodolfo was there every day from morning until late afternoon with his crew. He did a beautiful job matching pavers to all the other surfaces in the yard and providing good drainage. He went over and above by clearing out some construction debris that was left by our other contractors, and custom cutting some of our existing brickwork to a circular pattern to fit nicely in the paver design.
Brittney came by every day to check progress and address any questions or concerns, and was always available by phone or text. Brittney is such a pleasure to work with.  She makes it all seem so easy. Once again, we are thrilled with the results!

Jean B. Chula Vista, CA

If you are looking for a trustworthy, reliable, and professional company to complete your landscaping needs, look no further than Install-It-Direct. Kyle Howard (salesman/project manager), Santiago (project foreman), and the rest of the team did an amazing job completing our backyard renovation project. We did a total demo and reconstruction of our backyard, complete with pavers, artificial turf, new retaining wall, lighting, drainage, and irrigation. The job was completed as promised, on time, and the finished product is phenomenal. The crew was respectful and even cleaned up at the end of each working day. Kyle checked in regularly, answered questions via text when not on site, and followed up with any concerns. Thank you Install-It-Direct for transforming our backyard into exactly what we envisioned.

Zac M. Mission Valley, San Diego, CA

“Install it direct” did our front yard/back yard in mt helix, san diego in last 2 weeks. New turf, 7 hole putting green, cement tiles/rock patio area, DG trim. They came highly referred by a friend of mine. Not only did we get professional service, but the lead artist/landscaper, Wilber was 2nd to none in his quality work, service, personality, and even suggestions to us.

Wilber who was the foreman and ran the project made our experience very enjoyable and reassuring.
i will be happy to recommend him and refer Wilber and Install it Direct out in future to my clients and friends!!

Mike Z. Modesto, CA

By far, the best home improvement crew we have ever hired!  From day one, we knew this is the company we wanted to complete the paver install in our front walkway and along our driveway.  Emily was extremely knowledgeable about the process and designed a beautiful entrance for our house (which had been an eye sore for years).  She even wrote a letter to our HOA to help gain their approval.  Brilliant!  Margarito and his crew were friendly, hard-working, and cleaned up each night before they left.  They were even able to complete the install in just three days!  We could not be more pleased with our experience with Install-It-Direct and the finished product.

Melissa C. San Diego, CA

If you’re looking for a turf installer and vendor that will go the extra mile, I highly recommend James Wilson and his team at Install-It-Direct.

When getting quotes for our project, I really hoped theirs would be competitive since I found James to be personable and informative when he came by our house. Turns out his price was also better… woo hoo!

When it came time for installation, everything went as promised. There was no interruption to our lifestyle. The team was hard working and answered any questions that popped up along the way. They did a walk through with us when they were finished, and James came by to do a final inspection as well. We love our new “grass.”

That was when he really went the extra mile to ask us about our additional plans and helped us get some information for the rest of our landscaping project. I owe him a brownie in addition to this review for that help!

Merrily C. San Diego, CA

We got quotes from several different companies before deciding to go with Install-It-Direct- they offered the best “bang for our buck,” and had the most options available for our backyard putting green plans.
Working with James and his team was great- they showed up early on the day of the install, and knocked out everything in 1 day, whereas most of our quotes were for 2 to 3 days.
Highly recommended!

Drew C. San Diego, CA

An update to my review! the amazing Emily handled our project from start to finish. She was so great and was there checking up, giving directions,  the entire process.She worked with our budget.She definelty has an eye for detail and even made a few changes after the pavers were put . We loved working with her and would recommend anyone to her!

Marcie A. San Diego, CA

I had install it direct come and place pavers and artificial turf in both my front and back yard. From the very beginning Brandon was professional, kind, and knowledgeable. He answered all the questions I had and then some. The process went extremely smoothly and I couldn’t have asked for a better group of people to work on my property. My back and front yard look amazing because of all the hard work. Thank you so much!

Katrina A. National City, CA

I had Install-It Direct come out to give me a quote on redoing my backyard with artificial turf and pavers.  I’m the kind of guy who gets multiple quotes so I know what range of pricing I’m looking at.  Dustin came out and walked us through the process, costs, pros and cons.  Their bid came in not the cheapest, but certainly not the most expensive either so we ended up going with them as I got the best feeling from them as a company.  Dustin was helpful in getting some of the design elements arranged as well as offering advice on some alternative ideas.

Fast forward to the time for the work to be finished and Santiago and his team showed up.  They were very friendly, professional and efficient.  They really hammered out the job pretty quickly, did all of the grading as well as installing my pavers and border.  Came out the next day and worked until the rain shut them down, then came back out the following day as soon as the sun started to shine to get everything finished.

We ran into a slight problem where the drainage wasn’t going to work out like it should have when I discussed it with Dustin, but he worked with Santiago’s crew to identify a solution and then they took care of it without trying to squeeze more money out of us.  All in all we’re really very happy with the finished product, our backyard is vastly improved and it was done quickly.

I would recommend them to anyone whose looking to do some artificial turf or pavers, as ours ended up really nice.

Josh F. San Diego, CA
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Ron and the team at Install It Direct did a fantastic job with our backyard remodel in a time efficient manner while staying within our budget, we could not be happier. The scope of our job included demo of existing concrete patio, tree removal, soil removal and grading, installation of a new paver patio and retaining wall as well as installation of sod, ground cover, irrigation and lighting. We received estimates from 4 companies including Install It Direct. Based on their competitive pricing and interaction with Ron we chose Install It Direct and we now feel we clearly made the right decision. Not to mention the workers who completed the project were exceptionally professional and clearly worked very hard to finish the job. The quality of their work is top notch. Our new yard and patio look great, neighbors comment positively and we love to be out there now, we will certainly be contacting Install It Direct in the future to remodel our front yard and entryway.

Jeremy Clemens CA

Ron, Bud and the crew were fantastic! The kids and I were not big fans of the back yard. There is still much to do with the yard, but, starting with Install-it-Direct was a great start. The kids always play outside on the patio recently installed. From the beginning, they were flexible in pricing for what I wanted. The job was challenging and the crew came in and did a job that exceeded my expectations. I love my patio and I look forward for them to do my driveway and the front of the house. Thank you Install it Direct!

boatsrule1 CA

Installed over 2000 SF of turf, conduit for a yard outlet, and a three-hole putting green. Selected Install-it-Direct based on Yelp reviews. Glad we did! Excellent job! Transformed our yard in less than three days. No more mowing or watering, and the synthetic turf looks better than real grass! Install-it-Direct was great to work with…

Gary Collins CA

Fantastic company!! Our backyard looks great and their price was very reasonable. Shawn is a great representative for the company and handled everything with great professionalism. We had an issue with our HOA and Shawn took care of it for us. I would highly recommend Install-It-Direct to anyone looking for a beautiful landscaping job.

Ross Demner CA

What a fantastic job by install direct. A big thank you to Emily the designer. Her presentation was outstanding. She was very professional and gave me great ideas for the backyard patio of my dreams working around my budget. She was very respectful and was easy to work with. Another big thank you to Alex the foreman crew. He went the extra mile to make sure we were happy with the job. Great job by the crew!

Alvin Federis CA

We are very happy with the quality of the service and product received from INSTALL-IT-DIRECT, and have been especially impressed with Kyle’s professional experience/knowledge, and transparency in handling the entire project. His team has completed the project in such an efficient and professional manner with the great quality that we believe can hardly be found anywhere else!

Betty Cheng San Diego, CA

Knowledgeable, Customer Service Oriented – these guys clearly are THE subject matter experts in custom installs for synthetic turf. They take a customer first approach and share their knowledge to make you an informed prospect/customer. My example is that I have a project in Atlanta, GA – I found their site, shared information including where I live. Install It Direct operates in Southern California and Ronald reached out to me gave me guidance, how to approach the project to ensure success. My suggestion, if you have a project and you are fortunate enough to live in SoCal – reach out to this team!!!

John Barry San Diego, CA

By far, the best home improvement crew we have ever hired! From day one, we knew this is the company we wanted to complete the paver install in our front walkway and along our driveway. Emily was extremely knowledgeable about the process and designed a beautiful entrance for our house (which had been an eye sore for years). She even wrote a letter to our HOA to help gain their approval. Brilliant! Margarito and his crew were friendly, hard-working, and cleaned up each night before they left. They were even able to complete the install in just three days! We could not be more pleased with our experience with Install It Direct and the finished product.

Melissa Counts San Diego, CA

Excellent customer service, efficient, and quality work! That is how I would describe Install-It-Direct. I had 5 quotes from different contractors to do my back yard upgrades. However, when I met with Emily she continued to do the follow up calls and was always available to meet. Emily, came out to the house and presented how the work would be done and in a very short amount of time. I always felt that she cared about the whole process and knowing she was here to supervise was a relief to me while I was at work. In fact, she would text me photos to show the improvements which I never had anyone do before and enjoyed so I could stay engaged with the process. I had artificial turf in the front and back yard, flagstone extended patio and wall, and a new pergola with electrical work. As a home owner you may need things to be adjusted or done differently and each time Emily was quick to make it work. Santiago and his crew did the flagstone patio, wall and turf. They were here every day bright and early. I have had contractors start work then leave a mess for a while starting another job and eventually getting back in their own time. However, Santiago worked on this project everyday and it looks fantastic! Now both myself and my wife truly enjoy our back yard because we have maximized our yard space to use it’s full potential, and it looks awesome. If you decided to go with Install-It-Direct you will have the fun experience to work with Emily, and you will see how she puts care and thought into all that she does for you. I will miss those picture text messages, but now our yard is complete. Thank you Emily, Santiago and crew, you all went above the call of duty which I truly appreciate!

Lou palestini San Diego, CA

Install It Direct just finished installing pavers and turf in my backyard and completely transformed it. From the start of the process Emily listened to my ideas, made sound and reasonable recommendations and worked with me to design and create an amazing new space. She is very knowledgeable on hardscape and went to great strides to make sure we were thrilled with the outcome. Alex and his crew did an amazing job and worked hard, including Saturdays and into the evening when necessary to make it all happen. All of the guys were very pleasant and respectful of our home. I can’t wait to entertain in our new backyard. If you have a project I would highly recommend hiring Install It Direct, and ask for Emily!

Aiyana Benavente San Diego, CA

Emily and her crew are a class act. Her ideas, professionalism, knowledge, cheerfulness, and collaborative excellence were refreshing, while making the whole experience easy, fast, and beautiful!!! Not to mention she was available for all questions, changes, and comments daily/on the spot. We really were impressed. It was a huge project and her crew was very skilled, polite, and efficient. Thanks Install Direct, we LOVE our new front entry walkway and patio!!

Erin Hunt San Diego, CA

We are loving our new yard from Install it Direct. Emily Ayala handled our project. She is a extremely detail oriented,super friendly and was constantly at our home checking up, giving directions and making sure everything went smoothly.Team Saul did an such a beautiful job with our new pavers, super fast friendly crew. Team Wilbur installed our turf and even came to finish up the job on a Sunday! Him and the team did such a fantastic job.They also cleaned up everything and left no trash ! Would 100 percent recommend them!

Marcie Ausonio San Diego, CA

This company is absolutely amazing. Emily, the designer and project manager made the whole process so easy. She designed a beautiful paved driveway and walkway and made sure of every detail. She was a delight to work with. The crew always showed up on time and were extremely professional and courteous. They did a phenomenal job. I couldn’t be happier with the results.

Susan Murphy San Diego, CA
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Terrific work by a terrific team. Dustin and his crew out-did them selves.

Anthony Geist San Diego, CA

Just had my driveway and walkway completed by Install-it-direct. Tim and Ron were extremely informative. I got the Catalina Stone, and it looks amazing. I am very happy with the results and how professional they were.

Koreen Lindsay Viola San Diego, CA

When we decided to have our yard done I had 4 different companies come out to give us a design and a quote. Install it direct was by far way better than the other three companies. James was professional, timely, and most of all could see my vision for what I had in mind for our yard. He was patient and always had a smile on his face. He was always fast to respond to any of my emails, calls or texts. Plus he was always on the job site making sure things were going perfectly. The two crew guys that did the majority of the labor were fabulous, plus they did beautiful work and kept the job site clean. I am very please with how the yard turned out. If you are considering doing your yard I wouldn’t waste your time on other companies just call Install it Direct they are FABULOUS!!!

Stacey Espe San Diego, CA

They did a really nice job on our driveway earlier this year. Big project. Took several days, especially because it rained half-way through. They make big efforts to be sure you have plenty of opportunity to make comments and let them know of issues. Also worked really well with my wife (I’m not the creative one on the team) in designing how the driveway would look – pattern, borders, colors, etc. We’ve gotten very nice compliments from friends and neighbors on the end result. Of course, every big home project has its share of the unexpected pop up, but this crew was really nice to work with and were very responsive and flexible. Definitely recommended.

Michael Ayers San Diego, CA

Hands down best customer service and craftsmanship, outstanding finished product…you will not be disappointed!

Azucena Moreno San Diego, CA
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I’m very happy with the entire project and overall outcome of my back patio. Kyle was professional and followed thru and everything we discussed during the planning stage. Rodolfo (foreman) and his team did an excellent job demoing, flattening and paving. They were on time everyday, worked hard and ensured no corners were cut at any step of the way. I live in a community with a very strict HOA. This process would’ve been a huge headache if Kyle, Rodolpho and his team weren’t so professional and efficient.

matt rolen San Diego, CA

Install It Direct just finished installing pavers and turf in my backyard and completely transformed it. From the start of the process Emily listened to my ideas, made sound and reasonable recommendations and worked with me to design and create an amazing new space. She is very knowledgeable on hardscape and went to great strides to make sure we were thrilled with the outcome. Alex and his crew did an amazing job and worked hard, including Saturdays and into the evening when necessary to make it all happen. All of the guys were very pleasant and respectful of our home. I can’t wait to entertain in our new backyard. If you have a project I would highly recommend hiring Install It Direct, and ask for Emily!

Patty Benavente San Diego, CA

Project Manager Steve Brown came over and listened to our wants and wishes and he came up with a plan and a price that we felt comfortable with. The very professional installation crew led by Saul started a few weeks later and completed the work in a timely manner despite some rain delays. Saul’s crew showed up on time everyday and always cleaned up the work area prior to leaving the job site which was very much appreciated! They installed 1500 sq ft of pavers and 190 sq ft of pet turf with great attention to detail. We asked for small paver walls to be built up around our existing patio deck flush with the deck boards and they did this to absolute perfection! Thank you so much Saul and crew! Meanwhile Steve as our project manager handled all of the material delivery schedules and kept us in the communication loop at all times. Steve also came up with suggestions and solutions that helped us stay on budget. Thank you Steve! All in all it was a pleasure to work with Install-It-Direct and I highly recommend them.

Joe Aparicio San Diego, CA

By far, the best home improvement crew we have ever hired! From day one, we knew this is the company we wanted to complete the paver install in our front walkway and along our driveway. Emily was extremely knowledgeable about the process and designed a beautiful entrance for our house (which had been an eye sore for years). She even wrote a letter to our HOA to help gain their approval. Brilliant! Margarito and his crew were friendly, hard-working, and cleaned up each night before they left. They were even able to complete the install in just three days! We could not be more pleased with our experience with Install It Direct and the finished product.

Melissa Counts San Diego, CA

It is with pleasure that I write this review about Install it Direct. This was our first time ever creating a back and front yard hardscape. We interviewed several companies and were most impressed by Dustin Schmitt. Dustin has a Bachelors in landscape architecture. By comparison, the other companies’ Senior Landscape Design Consultants have taken a few classes in landscape design. Dustin is extremely knowledgeable and takes great pride in creating a hardscape plan that is unique and perfect for you. He designed a water fountain with seating around it which allows us to dip our feet into the water. The fountain looks amazing. Dustin is also very patient which we appreciated since this was a new learning experience for us. His drawing was very detailed so we passed HOA approval without a problem. Dustin kept in touch with us and his crew throughout the whole process. The project manager, Andy, was wonderful. He and his crew were very polite, efficient and hard working. They were very detailed oriented and artistic in cutting and laying the stone and pavers. We have gotten so many compliments on our back and front yard. We were very pleased with our experience and hope your experience will be the same.

lorna sheedlo San Diego, CA

Ron at Install-It-Direct scheduled Gustavo & Geraldo to perform artificial turf repair. They arrived at the scheduled time and did an excellent job. They were professional and explained in detail how they would proceed with the repair. We had two turf , planter, and paver jobs coordinated by Ron in 2012, and both were outstanding results. This experience was the reason we called him again to help us with this small repair job. We recommend this company for turf and stone work.

Tom Lowe San Diego, CA

My entire backyard is a pool and pool deck. The pool deck was concrete with slate ribbons and was in bad shape…the concrete was buckling and pitted.

Will Thrower and his crew were on time, friendly, efficient, knowledgeable, responsive, timely, competent with a strong desire to please. The crew always had someone on hand to answer any questions. They were helpful and mindful of maintaining good neighbor relations by minimizing noise, maintaining a work schedule compatible with the neighborhood, and keeping a neat, clean, organized work space. The crew was hard working from start to finish and I received many compliments from my neighbors regarding how well my project was going compared to some of the experiences my neighbors had had with paver installation.

They worked well with other contractors who were also doing work for me. Will and his crew completed the 1372 square foot job on time, on budget with no surprises!

I was pleased with their professionalism and my wife and I highly recommend Will and his crew.

Rob Erwin San Diego, CA

Install Direct did an excellent job. A very big thank you to Emily the designer. Her presentation was outstanding and worked with me to get the backyard patio I dreamed of. She was very patient with me working and listening to what I wanted done. She treated us with respect and was very kind. Another big thank you to Alex the foreman crew. He was doing things for me going the extra mile to make us happy. Excellent job!

Alvin San Diego, CA

Great company to work with. Emily Ayala was my project supervisor and she worked hard to make sure everything was the way I wanted it. Crews are friendly, polite, and cleaned up after themselves. Really enjoyed working with this group!

Marla Williams San Diego, CA
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