INSTALL-IT-DIRECT, INC. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and what rights you have in relation to that information.
1. Information We Collect
We collect information that you voluntarily provide through our website, forms, phone calls, text messages, or other direct contact with you. This may include:
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Name, phone number, email address, and home address
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Project details, service inquiries, or photos you share
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Payment and billing information (for active clients only)
We do not collect any personal data without your consent, and we never sell or rent your information.
2. How We Use Your Information
We use the information we collect to:
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Respond to your inquiries and provide requested services
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Schedule appointments and send project or service updates
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Process transactions and deliver related services
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Improve our website, communication, and customer experience
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Send occasional updates, promotions, or policy notices (only if you’ve opted in)
Your data will only be shared with trusted partners or vendors as necessary to fulfill your request—such as shipping materials, processing payments, or coordinating installations.
3. SMS/Text Messaging Policy
By opting in to receive text messages from INSTALL-IT-DIRECT, you agree to receive appointment confirmations, project updates, and service-related messages.
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Message frequency: Varies by customer activity
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Message & data rates: May apply depending on your carrier
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Opt-out: You can text STOP at any time to unsubscribe
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Help: Text HELP for support or contact us directly
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Privacy: We will never share your opt-in consent or text message data with any third party, except vendors who assist us in delivering these messages (such as mobile carriers or platform providers).
Affiliates or subsidiaries that receive your data are bound by this same Privacy Policy.
4. Your Rights and Choices
You may contact us at any time to:
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See what data we have about you
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Correct or update your information
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Request deletion of your data
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Express concerns about our use of your information
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Opt out of any future contact
Please email [email protected] or call 760-330-4463 to make these requests.
5. Data Security
We take strong precautions to protect your information online and offline.
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All sensitive data (such as payment details) is encrypted in transit.
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Access to personal data is limited to authorized employees who need it to perform their jobs.
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Our servers and storage systems are maintained in secure environments.
Despite our efforts, no system is 100% secure, and we encourage you to take precautions when sharing information online.
6. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website or services after updates constitutes acceptance of the new policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
INSTALL-IT-DIRECT, INC.
Phone: 760-330-4463
Email: [email protected]
Website: https://www.installitdirect.com
SMS Terms: By providing your mobile number, you consent to receive text messages from INSTALL-IT-DIRECT for service updates and scheduling. Message frequency varies. Message and data rates may apply. Text HELP for help or STOP to unsubscribe.