What Our Customers Are Saying

We’re a customer-first company, and we value our customers’ feedback above all else. We’re grateful to those who have shared their thoughts with us. Take a look at what our customers have to say about how we’ve helped them remodel their outdoor living spaces.

5.0
Read Our 596 Reviews
landscape-design-in-santa-ana-ca

4,990+

Satisfied Customers

35+

Years of Experience

30,000+

Yards Remodeled

Their Words, Not Ours

See What Real People Have to Say About Our Landscape Design and Installation Services

5 out of 5 — based on 596 reviews
5 out of 5 stars
Roxanne Seltzer

We recently bought our home knowing we wanted to have the backyard redone. It was covered in dyed mulch which was a complete nightmare. When we started looking for vendors, we had several companies come out and got a variety of answers of what was possible or not, and also how long the process would take. They all had delayed response times, and odd requirements that were really off putting.

On a whim we reached out to Install It Direct to get yet another option. Man we are glad we went with them. Steve was great and quickly turned around a rendering and captured our vision almost to a T after our first conversation.

The shinning star of the entire project was Troy, from day one we knew he was understood our vision and had our best interest in mind with every decision we had to make. He checked in with us regularly, kept us abreast with everything happening and whenever an issue arose (which were all minor and expected) that we were presented with pros/cons for each solution. He made us feel like we were a priority and that he genuinely cared about the outcome.

All in all, it was a great experience. We love our new yard and would highly recommend IIT and Troy to anyone. They were able to make our dream backyard come to life.

5 out of 5 stars
Debra J.

The project was handled professionally from beginning to end . I am very happy with the results. My backyard pavers look perfect!

5 out of 5 stars
Dr Tahir Ijaz

Pavers done to extend a driveway, with built in LED lights. Reasonable pricing, very professional work

5 out of 5 stars
Jamie Bupp

INSTALL-IT-DIRECT prides themselves with the quality of their work and they made us happy and very satisfied with the outcome. We had a great experience working with this company. They completely redid our backyard and front side yard. Steve Brown designed a project that transformed this old water guzzling property into a beautiful drought resistant oasis. Steve’s vision made it possible. His organization and caring made us feel confident that we made the right decision. The work was completed fast and efficiently and within budget by Patrick Diehl and his friendly energetic crew. They made it all happen. They redid the landscape, installed paver stones, drainage, flower beds, raised beds, lighting, drip irrigation and a small drought resistant Dymondia Margaretae lawn. We needed and received frequent and effective communication throughout the process. This gave us confidence in the outcome. The new yard is awesome. We love it!

5 out of 5 stars
James B.

INSTALL-IT-DIRECT prides themselves with the quality of their work and they made us happy and very satisfied with the outcome. We had a great experience working with this company. They completely redid our backyard and front side yard. Steve Brown designed a project that transformed this old water guzzling property into a beautiful drought resistant oasis. Steve’s vision made it possible. His organization and caring made us feel confident that we made the right decision. The work was completed fast and efficiently and within budget by Patrick Diehl and his friendly energetic crew. They made it all happen. They redid the landscape, installed paver stones, drainage, flower beds, raised beds, lighting, drip irrigation and a small drought resistant Dymondia Margaretae lawn. We needed and received frequent and effective communication throughout the process. This gave us confidence in the outcome. The new yard is awesome. We love it!

5 out of 5 stars
J Sp

Very happy with the job they did on my backyard with pavers and turf. I thought they were fair on the change order when extra drainage issues came up. Took a little longer than scheduled but there were good reasons for that. I thought the project manager Troy McMillan was outstanding and the installation quality was great.

5 out of 5 stars
Raji B.

Install It Direct did our hardscaping and landscaping. They are very professional and efficient in their work. They walked through our work area before they started the work and gave ideas for installing resting wall, raised beds.

5 out of 5 stars
Kristina Curtiss

Install-It-Direct is one of the most professional and proficient company I have worked with. They provided clear and concise proposal for services and worked with me throughout the process ensuring that I understood the services/products I purchased, next steps, and how to wrap up the project. The products and installation were stellar. Special thanks to Patrick and Dan for answering all my questions and addressing all my concerns. See the before and after….what a difference. I was looking for simple, clean, and low maintenance. Install It Direct understood the assignment.

5 out of 5 stars
Lina Mary Thomas

I couldn’t have been more happy to get my landscaping work done, and that too so beautifully – huge thanks to Install it direct! I wanted a very simple easy to maintain side yard for which time an budget was a deciding factor as much as were the options I had for making it look beautiful and functional. William worked with me to help pick the best options and get the design nailed down. Patrick and Jonathan took it from there and stayed in constant touch, worked patiently with me, and kept in touch till the work was done. They were always available to talk through any concerns or question I had. I got nice pavers, a retaining wall and a small patch of artificial turf which looks amazing. Work was done really fast and the crew was so hard working and I never saw them spend time on anything else while they were there. I would recommend INSTALL-IT-DIRECT to anyone who heartedly!!!

5 out of 5 stars
Nina A.

I couldn’t have been more happy to get my landscaping work done, and that too so beautifully – huge thanks to Install it direct! I wanted a very simple easy to maintain side yard for which time an budget was a deciding factor as much as were the options I had for making it look beautiful and functional. William worked with me to help pick the best options and get the design nailed down. Patrick and Jonathan took it from there and stayed in constant touch, worked patiently with me, and kept in touch till the work was done. They were always available to talk through any concerns or question I had. I got nice pavers, a retaining wall and a small patch of artificial turf which looks amazing. Work was done really fast and the crew was so hard working and I never saw them spend time on anything else while they were there. I would recommend INSTALL-IT-DIRECT to anyone who heartedly!!!

5 out of 5 stars
Mia Frenduto

The Install It Direct team has been a joy to work with! They transformed our front and backyard in an efficient manner and did excellent work. Reasonable pricing, kind people, and fantastic project management! We are grateful to them and would recommend to anybody in the area!

5 out of 5 stars
Webuser_461557399

This company was fantastic for my backyard project, extremely organized from start to finish. I worked with Steve right away, who led the design and provided various options while being considerate of our budget. He was transparent throughout, ensuring my wife and I felt no pressure. Steve stood out among others as our advocate, leading me to choose them confidently.

When the project started, I met Ramon, our onsite lead; Nick, the foreman; and Patrick, the project manager. Initially, I doubted their two-week timeline, but they completed everything in just 8 days.

Ramon was onsite daily at 8:00 AM with his team. He patiently answered my questions when the project manager was unavailable and always communicated clearly. He checked with me before discarding anything during demo, and his attention to detail showcased his pride in their work.

Though I had limited interaction with Nick, his role was clearly vital, as Patrick and Ramon communicated with him regularly, which I appreciated.

Lastly, I cannot thank Patrick enough. While Steve set the bar high, Patrick exceeded it. He met with me almost every morning to discuss progress, patiently adapted to my change orders, and instilled confidence in both my wife and me. He promptly addressed concerns and established clear plans. I’m incredibly grateful for his dedication.

Thank you to everyone at Install It Direct, and especially to the owner, for assembling such an exceptional team. The care and service we received reflect extraordinary talent and leadership.

5 out of 5 stars
Hanna McKay

We recently redid our front yard and added turf to the backyard, and I’m absolutely thrilled with the results from Install It Direct. Patrick, our project manager, and his team were professional every step of the way. The final outcome is incredible, and I’ve already received numerous compliments from neighbors.
Patrick and his crew were fantastic!

5 out of 5 stars
Webuser_9434669225

We recently redid our front yard and added turf to the backyard, and I’m absolutely thrilled with the results from Install It Direct. Patrick, our project manager, and his team were professional every step of the way. The final outcome is incredible, and I’ve already received numerous compliments from neighbors.
Patrick and his crew were fantastic!

5 out of 5 stars
Charlotte B.

We had artificial turf and a lighted outdoor staircase installed. Communication was perfect. Workmanship was excellent. Job done on time at reasonable cost. They will definitely be hired for our next phase, a sitting area with fire pi and outdoor kitchen. Very highly recommend

5 out of 5 stars
Don Hensche

I just had roughly 2000 square feet of turf installed at my residence by Install-It-Direct, and could not be more pleased by their professionalism and attention to detail from their initial estimate and throughout the entire installation process.

Nate talked me out of using pavers, which would have been more expensive than turf, which speaks very much for their honesty and doing right by the customer. He provided me pluses and minuses of both options (turf vs. pavers) and walked me to two houses in the neighborhood using turf, giving contrasts and comparisons with those turf instances and their product, really helping with my decision. Patrick’s project management could not have been more helpful, and both he and Nate assuaged any concerns I had in bringing the project through to a great end result.

5 out of 5 stars
Don_hensche

I just had roughly 2000 square feet of turf installed at my residence by Install-It-Direct, and could not be more pleased by their professionalism and attention to detail from their initial estimate and throughout the entire installation process.

Nate talked me out of using pavers, which would have been more expensive than turf, which speaks very much for their honesty and doing right by the customer. He provided me pluses and minuses of both options (turf vs. pavers) and walked me to two houses in the neighborhood using turf, giving contrasts and comparisons with those turf instances and their product, really helping with my decision. Patrick’s project management could not have been more helpful, and both he and Nate assuaged any concerns I had in bringing the project through to a great end result.

5 out of 5 stars
Don H.

I just had roughly 2000 square feet of turf installed at my residence by Install-It-Direct, and could not be more pleased by their professionalism and attention to detail from their initial estimate and throughout the entire installation process. Nate talked me out of using pavers, which would have been more expensive than turf, which speaks very much for their honesty and doing right by the customer. He provided me pluses and minuses of both options (turf vs. pavers) and walked me to two houses in the neighborhood using turf, giving contrasts and comparisons with those turf instances and their product, really helping with my decision. Patrick’s project management could not have been more helpful, and both he and Nate assuaged any concerns I had in bringing the project through to a great end result.

5 out of 5 stars
Jim_bowlen

I needed a retaining wall between me and my neighbor’s property that was about 6′ X 150′ long. I had four companies bid on the project. Install-It-Directs proposal was far superior to the rest. The gentleman that came to my home took detailed measurements and answered all my questions, he did not try to upgrade the project into something I didn’t want. He came back about a week later with three plans that were very detailed with exactly what I asked for. We set a start date and the project manager and crew were there at 9am sharp to start work. Threw out the project the crew was always there on time and the project manager always let me know what were the expectations for the day. The manager and I talked multiple time daily and if I had any concerns they were always taken care of. He was not only very technically skilled individual but a good diplomat working with my neighbor who was very reluctant to have the wall built at all. In closing I would highly recommend this company.

5 out of 5 stars
Jean P

This is the third time Install-It-Direct has done work on our property and they are just as good now as they were in 2010 when they did the first project.

Rich, Patrick, Cosme, and crew understood that it was a painful but necessary decision for us to comply with the State’s AB 3074 Zone Zero. Plans were drawn up and a meeting on site that included a very thorough walk-through of the project was done several days before the start date so there would be no surprises. They listened and answered every question.

We are very pleased with what they did and how they did it. There was daily contact with Patrick and Rich while the work was being done and they have stayed in touch to make sure we are happy with the project. We are.