I saw a company with an A+ BBB rating and another company with a B+ rating; I assume the better the score, the better the company. Is my assumption correct?
It depends on many factors. A higher score does not necessary correlate with the quality and service of a company. A higher score has a lot to do with the length of time a company has been in business and the number of complaints filed against the company. There is a big caveat here. When you join the BBB, they take your "stated business start date." What does this mean? This means that you can state whatever date you want as your start date. Yes, you can fabricate a start date. Make sure you cross reference a company's alleged start date with the date they obtained their Contractors License. FYI: it is illegal for any company to contract work over $500 without a valid contractor's license. So if a company states that they have been in business longer than their contractors license issue date, then they have been operating illegal and could face large fines and/or jail time. There are a lot of companies operating right now that have fluffed their numbers to make it seem like they are more established and increase their BBB rating, however, it is up to you as the consumer to do your own due diligence and find out the truth.